Terms of Engagement with Sonraya Grace Services
By paying for my services, you agree to abide by these Terms of Engagement.
Payment Terms
For the Online Programme: Wild Abandon – Oct-Dec 2024:
You may pay in full or in 2/3 instalments. Details of prices are on my website.
You can pay via PayPal (see my website) or if you prefer, please contact me on
email: office@sonrayagrace.com to request to book and pay via bank transfer.
Payment must be received in FULL by the end of the Programme: 2
December 2024
Please make sure that if you wish to pay by monthly instalments that this is
complete by 2 December 2024.
Payment Terms for other Programme Details will be added here or found on their relevant webpage.
Cancellation and Refunds
There is a 7-day cooling off period from the date of receiving payment, in which
you can receive a full refund for all payments received.
After the 7-day cooling off period no refunds are available unless in extenuating
circumstances such as ill health. Then this must be received in writing 14 days
prior to the Programme commencement date with a full explanation enclosing a
Doctor’s note explaining you are unable to attend due to ill health.
No refunds are available for not completing the full 6-week Programme.
Cancellation by Sonraya
Sonraya reserves the right to cancel the Programme without reason and
although unlikely, if this does occur, then you will be given as much notice as
possible and all monies received returned in full.
Complaint
I act with the highest of integrity with your best interests at heart, for your
highest good. If, however, as a participant you have cause for concern, please do
let me know as soon as possible so that I can understand your concern and take
any necessary corrective action to try to remedy the situation.
Disclaimer
Sonraya Grace does not give medical advice, prescribe, treat, mitigate, cure,
prevent or diagnose illness. The services are not intended to be a substitute for
conventional medical service. If you have a severe medical condition or health
concern, please be sure to seek help from your healthcare practitioner.
I acknowledge that Sonraya Grace may make suggestions during the
Programme that are intended to help me and my well-being. However, I take
ultimate responsibility for my choices and realize that Sonraya Grace is not a
licensed medical provider and that I must consult my doctor. Any guidance,
advice or information given that I choose to act upon is done at my own risk and
I agree to abide by this.
Codes of Conduct
I am a Spiritual Teacher, Intuitive Energy Healer channelling positive hi-
vibrational multi-dimensional energy. My intention is to create a safe loving
empowering container where we feel relaxed and comfortable to share and
receive the guidance, I am here to support you with.
In the spirit of having safe and clear boundaries for our connection together, I
have developed the following guidelines.
Confidentiality
Please respect the confidentiality of each participant. Anything shared within
the Zoom calls and within the WhatsApp group are to remain confidential
within the group container. Of course, please feel free to share your personal
experience of the Programme.
Listen
I encourage you to be open to exploring or seeing things from a new
perspective. However, if something that I share doesn’t resonate with you then
feel free to leave it.
Non-judgemental
Please respect each other, each other’s experiences and viewpoints that may be
different to yours. I encourage you to keep coming back to a place of
compassion and care for each other. Sometimes a person may be going through
moments of challenge that may not be obvious.
No fixing
We are a group of wise women full of wonderful life skills and knowledge so it
can become very easy to become the helper/fixer for other people. We ask that
we each stay focussed on our own journey. If someone asks for feedback from
the group or an individual on an issue, then feel free to share your wisdom.
Group Sharing
Listen – give full presence to another when they are sharing. Don’t give
feedback or advice unless invited to do so.
Self-responsibility
When a group comes together and interacts there is often the potential for
projection and transference. Sometimes we may be triggered by another person
as they remind us of an earlier experience or a certain person. This is all part of
the human experience.
It is important that we each take responsibility as best we can for working with
our own projections or transference patterns that may arise as we embrace both
the shadow and light within ourselves and each other.
Being truthful and honest
Be honest with yourself about what is happening for yourself. Be willing to
work consciously with any of the issues that may arise during the Programme.
Taking time between sessions to reflect, to ground and journal may help your
healing process. If you need support please reach out with me via email.
Take responsibility for your needs and wants.
You are ultimately responsible for your health and wellbeing. Please take care
of your needs and desires. If you are struggling, please reach out to ask for
guidance and support.
All of you is welcome, your tears, fears, doubts, sadness, your pleasure and joy.
Healing Symptoms
As part of the healing journey, you may experience physical or emotional
symptoms in the body including old memories surfacing for acknowledgement
and healing. These are all a natural part of the healing process as old dense
energy begins to move and leave your system. This is a healthy sign that energy
is on the move making space for new more positive energy to enter.
Data Protection
Your personal information is kept confidential in accordance with the Data
Protection Act. Only your email address for the purposes of this course will be
stored and used for course communication. If you choose to elect to join my
mailing list that is your choice. You can unsubscribe at any time.
All personal information shared on the calls and with Sonraya and your fellow
sisters are kept confidential. Each session will be recorded on the Zoom
platform and will be available for replay only to course members.
Please note that the course content included Guided Meditations may be reused
for making future courses available as a self-study option.